Everfield Properties L.L.C. ("Everfield," "we," "us," or "our") is a real estate brokerage licensed by the Dubai Department of Economy and Tourism (DET) under commercial license No. 1639427, and registered with the Real Estate Regulatory Agency (RERA) under ORN 63557. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit everfield.ae (the "Website") or otherwise interact with us, including via WhatsApp, phone, or email.
This Policy is issued in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and its executive regulations.
1. Who We Are
Everfield Properties L.L.C. is a mainland Dubai real estate brokerage providing leasing, buying, and selling brokerage services. We operate a commission-only model and do not hold or route client funds.
Contact details:
- Address: Tiger Building Blue wave towers 206-63 Wadi Al Safa 5, Dubai, United Arab Emirates
- Phone: +971 58 852 5262
- Email: info@everfield.ae
2. Personal Data We Collect
We may collect the following categories of personal data:
- Contact details: name, phone number, email address, WhatsApp number
- Property preferences: budget, location, property type, leasing vs. buying interest
- Communications: messages sent via our contact forms, WhatsApp, email, or phone, and records of calls or chats
- Technical data: IP address, browser type, device information, and website usage data collected via cookies or analytics tools
- Transaction-related data: information you provide in connection with a specific leasing, buying, or selling enquiry (this does not include payment card or bank account details, as Everfield does not process or hold client funds)
3. How We Use Your Data
We use personal data to:
- Respond to enquiries submitted through the Website, WhatsApp, or other channels
- Match you with suitable property listings and connect you with relevant landlords, sellers, buyers, or tenants
- Provide leasing, buying, and selling brokerage services
- Comply with regulatory obligations, including RERA, DLD Trakheesi requirements, and UAE anti-money laundering (AML) obligations applicable to Designated Non-Financial Businesses and Professions (DNFBPs)
- Improve the Website and our services
- Send you property updates or marketing communications, where you have consented to receive them
4. Legal Basis for Processing
We process personal data on the basis of:
- Your consent (e.g., submitting an enquiry form or messaging us on WhatsApp)
- Performance of a contract or steps taken at your request prior to entering into a contract
- Compliance with a legal obligation (e.g., AML/KYC checks, RERA record-keeping)
- Our legitimate interests in operating and improving our brokerage business, provided these do not override your rights
5. Sharing Your Data
We may share personal data with:
- Landlords, sellers, buyers, or tenants directly relevant to your enquiry
- Developers, where required for off-plan enquiries or registration
- Regulatory authorities, including DLD, RERA, and the UAE Financial Intelligence Unit (FIU), where legally required
- Service providers who support our operations (e.g., IT hosting, CRM tools), under confidentiality obligations
- Professional advisors (legal, banking, compliance) as needed
We do not sell your personal data to third parties.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including to satisfy RERA record-keeping requirements and AML obligations, after which it is securely deleted or anonymized.
7. Your Rights
Subject to the PDPL, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to our legal and regulatory retention obligations
- Withdraw consent to marketing communications at any time
- Object to certain processing activities
- Lodge a complaint with the UAE Data Office
To exercise any of these rights, contact us at info@everfield.ae.
8. Cookies
Our Website may use cookies and similar technologies to improve functionality and understand site usage. You can control cookies through your browser settings.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
10. International Transfers
Where personal data is transferred outside the UAE, we take steps to ensure an adequate level of protection consistent with PDPL requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
12. Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, contact:
Everfield Properties L.L.C.
Tiger Building Blue wave towers 206-63 Wadi Al Safa 5, Dubai, United Arab Emirates
Email: info@everfield.ae
Phone: +971 58 852 5262
